HMP Frankland is a high-security Category A prison near Durham. It holds some of the UK's most dangerous prisoners, including those serving whole-life tariffs.
About HMP Frankland
HMP Frankland is a Category A male establishment situated in Durham, County Durham, within the North East region. Operated by HM Prison and Probation Service (HMPPS), the prison has an operational capacity of approximately 854 and has been in operation since 1983.
Category A is the highest security classification. These prisons hold individuals whose escape would pose the most serious threat to the public, police, or national security. Security measures include thorough searches, CCTV, and restricted movement.
How to Visit HMP Frankland
If you want to visit someone at HMP Frankland, you'll first need to be placed on the prisoner's approved visitor list. The prisoner themselves will need to submit your details — including your full name, date of birth, and address — for a basic security check. This process can take a few days to a couple of weeks, depending on the prison.
Once you've been approved, you can book visits in one of two ways:
- Online: Use the GOV.UK prison visit booking service — it's free and available 24/7
- By phone: Call HMP Frankland directly on 0191 332 3000 during working hours
On the day of your visit, make sure you arrive at least 30 minutes before your allocated time. You'll need to bring valid photo ID (passport, driving licence, or national identity card). There are restrictions on what you can bring into the prison — generally no phones, cameras, or electronic devices are allowed. Most prisons allow a small amount of cash for the vending machines in the visits hall.
Contacting HMP Frankland
You can reach HMP Frankland by phone on 0191 332 3000. Phone lines are typically open Monday to Friday during standard office hours. For written correspondence, the postal address is:
If you need to send money to someone at HMP Frankland, the easiest method is through the GOV.UK Send Money to a Prisoner service. It's free and takes just a few minutes online.
Sending Items to Prisoners at Frankland
Rules on sending items vary by prison, but generally you cannot send parcels directly to prisoners. Most prisons use an approved catalogue system where prisoners can order items using money in their prison account. Some establishments allow books to be sent via approved retailers such as Amazon or Blackwell's — but always check with the prison first by calling 0191 332 3000.
Phone Calls at HMP Frankland
Prisoners at HMP Frankland can make outgoing calls using the prison phone system (typically BT or a dedicated provider). They'll need credit on their phone account, which can be topped up by family and friends. Calls to UK landlines generally cost around 1p per minute, while mobile calls are more expensive. For more detail on costs, see our guide on how much prison phone calls cost.
Prisoners cannot receive incoming calls. All outgoing calls (except those to legal representatives) are recorded and may be monitored.
Frequently Asked Questions About HMP Frankland
What category is HMP Frankland?
HMP Frankland is classified as a Category A prison. Category A is the highest security classification. These prisons hold individuals whose escape would pose the most serious threat to the public, police, or national security.
What is the capacity of HMP Frankland?
The prison has an operational capacity of approximately 854 prisoners. This number represents the certified normal accommodation plus any additional temporary beds. Actual population levels can fluctuate and sometimes exceed capacity.
How do I contact HMP Frankland?
You can call HMP Frankland on 0191 332 3000 during weekday working hours. For written correspondence, address letters to the prisoner's full name and prison number at Finchale Avenue, Brasside, Durham, DH1 5YD.
How do I book a visit to HMP Frankland?
First, you need to be on the prisoner's approved visitor list. Once approved, book online at gov.uk/prison-visits or call 0191 332 3000. For more detailed information, see our guide on how to book a prison visit.
Who runs HMP Frankland?
HMP Frankland is operated by HMPPS. HM Prison and Probation Service is an executive agency of the Ministry of Justice, responsible for running most prisons in England and Wales.