Visiting someone in prison can feel daunting, especially if you've never done it before. The good news is that the booking process is straightforward once you know how it works. This guide covers everything you need to know about arranging a visit to a UK prison.
How to Book a Visit: Step by Step
Before you can visit, you need to be on the prisoner's approved visitor list. The prisoner needs to submit your details — full name, date of birth, address, and your relationship to them. This usually takes a few days to process.
Once approved, you can book a visit through several methods:
**Online booking** — Most prisons in England and Wales use the GOV.UK prison visit booking service. You'll need the prisoner's name, number, and date of birth, plus your own details. The system shows available slots and lets you choose a convenient time.
**By phone** — Each prison has a visitor booking line. Call during office hours (usually 9:00–12:00 and 14:00–16:00, Monday to Friday). Have the prisoner's details ready.
**Email** — Some prisons accept email booking requests. Check the specific prison's page on GOV.UK for details.
Visit Types and Entitlements
Under the Incentives and Earned Privileges (IEP) scheme, the number of visits a prisoner receives depends on their privilege level:
Social visits typically last 2 hours. Some prisons offer extended visits or family days for enhanced prisoners. Convicted prisoners may also be eligible for child-centred visits in prisons that run them.
What to Bring (and What Not to Bring)
You'll need to bring photo ID — a passport, driving licence, or other government-issued ID. Some prisons accept other forms, so check beforehand if you don't have standard ID.
You can usually bring a small amount of cash (up to £20–£30) for the vending machines in the visits hall. Leave everything else in a locker — phones, bags, keys, and other belongings must be stored securely before you enter.
**Do not attempt to bring anything into the prison for the prisoner.** This includes drugs, phones, or any other prohibited items. You will be searched, and attempting to smuggle anything in is a criminal offence that can result in prosecution.
What to Expect on the Day
Arrive at least 30 minutes before your visit is due to start. Late arrivals may be turned away. You'll go through the following process:
In the visits hall, you'll be shown to a table. The prisoner will already be seated or will be brought in shortly after. You can usually buy drinks and snacks from vending machines. Physical contact is generally limited to a brief hug and kiss at the start and end of the visit.
Visiting with Children
Children are welcome on visits and do not count towards the visitor limit in most prisons. Many visits halls have play areas for younger children, and some prisons run family-friendly visit sessions with activities.
Children under 18 must be accompanied by an adult. If the child is not your own, you may need written permission from the parent or guardian.
Visiting Prisons in Scotland
In Scotland, visits are managed by the Scottish Prison Service (SPS). The process is similar but uses different booking systems. Contact the individual prison directly or visit the SPS website for booking information.
Visiting Prisons in Northern Ireland
The Northern Ireland Prison Service (NIPS) manages visits separately. Booking is typically done by phone or through the prison directly. The visitor approval process is similar to England and Wales.
Frequently Asked Questions
How far in advance can I book a visit?
Most prisons allow booking up to 28 days in advance. Popular visiting times (weekends) fill up quickly, so book as early as possible.
Can I visit if I have a criminal record?
Having a criminal record doesn't automatically prevent you from visiting, but you may need to be specifically approved. The prison's security department makes the final decision.
What if my visit is cancelled at short notice?
Prisons sometimes cancel visits due to operational reasons (lockdowns, incidents). You should be notified as soon as possible and offered an alternative date.
Can I send someone a visiting order?
Visiting orders (VOs) are being phased out in most prisons in favour of the online booking system. Some establishments still use them — the prisoner will send you a VO which you present on arrival.
What should I wear to a prison visit?
Dress modestly and avoid clothing that's very similar to prison-issue items. Avoid excessive amounts of denim or clothing with offensive slogans. Some prisons won't allow crop tops or very short skirts. Comfortable, modest clothing is the safest choice.